Shipping Policy

Effective Date: August 10, 2026

1. Overview

At Richards Style, we aim to provide a straightforward and reliable delivery experience for every customer. This Shipping Policy explains how orders placed through our website are processed, dispatched, and delivered.

This policy applies to purchases made through our official online store:

https://richardsstyle.org

Please review the information below before placing an order. Delivery options, estimated transit times, and applicable charges will be displayed during checkout where available.

2. Order Processing Time

Orders are processed after the order details have been received and payment has been successfully authorized.

Our estimated order processing time is 1–3 business days, excluding weekends and public holidays.

During promotional periods, seasonal sales, or periods of unusually high order volume, processing may take longer than usual.

Orders may also require additional verification where necessary to protect customers and prevent unauthorized transactions.

You will receive an order confirmation after placing your order. Where dispatch notifications are available, we will send further information once your order has been shipped.

Please note that order confirmation does not necessarily mean the parcel has already been dispatched.

3. Shipping Methods and Delivery Estimates

Available shipping methods and estimated delivery times depend on the destination, shipping service, and fulfillment arrangements for your order.

The following timeframes are general estimates and should be confirmed against the options available at checkout.

Business days exclude weekends and public holidays. Delivery estimates are not guaranteed dates.

Actual delivery may vary because of carrier capacity, destination accessibility, customs clearance, weather conditions, public holidays, or other circumstances affecting transportation.

If a different delivery estimate is shown at checkout or communicated for a specific product, please refer to that information when planning your purchase.

4. Shipping Destinations

Richards Style accepts orders for delivery to destinations supported by the shipping options available at checkout.

Available destinations may vary depending on product availability, carrier coverage, and operational arrangements.

Before completing your purchase, please confirm that your delivery address is accurate and that the selected shipping service covers your location.

If we are unable to deliver to the address provided, we will contact you where reasonably possible to discuss the available options.

5. Shipping Fees

Applicable shipping charges will be displayed during checkout before you complete your order.

Shipping costs may vary according to the destination, delivery service, order characteristics, and any eligible promotional offers.

If free shipping or a discounted delivery promotion is available, the relevant eligibility conditions will be stated in the applicable offer or during checkout.

Customers are responsible for reviewing the final order total, including any applicable delivery charges, before submitting payment.

We will not knowingly impose undisclosed mandatory delivery charges after an order has been placed.

6. Order Confirmation and Tracking

After your order has been placed, an order confirmation may be sent to the email address provided at checkout.

When tracking is supported by the selected shipping service, we will provide tracking information after dispatch.

Please allow time for the carrier’s tracking system to register the parcel. Tracking details may not display movement immediately after the shipping label is created.

If you have not received an expected dispatch notification or need help locating your parcel, contact us with your order number and the email address used for your purchase.

7. Accurate Delivery Information

Customers are responsible for providing complete and accurate delivery details, including the recipient’s name, street address, postal code, and contact information where required.

Please review your shipping details carefully before submitting your order.

If you discover an error, contact us as soon as possible at payment@richardsstyle.org. We will make reasonable efforts to correct the information if the order has not yet entered a stage where changes are possible.

Once a parcel has been dispatched, changes to the delivery address may not be available or may depend on the carrier.

We cannot guarantee that an address change, delivery rerouting, or cancellation request can be completed after dispatch.

8. Delayed Shipments

Although we aim to meet the estimated delivery times, delays may occur because of circumstances such as:

• Severe weather or transportation disruptions.

• Public holidays and peak shopping periods.

• Carrier operational delays.

• Customs inspections or other border procedures.

• Incorrect or incomplete delivery information.

• Other events outside our reasonable control.

If your parcel appears to be delayed, please check the available tracking information and contact our customer service team if further assistance is needed.

We will make reasonable efforts to investigate delivery issues and explain the available next steps.

Nothing in this section removes our legal obligations concerning delivery or any remedies available to consumers under applicable law.

9. Lost, Missing, or Incorrect Deliveries

If your order has not arrived within the applicable delivery timeframe, please contact us so that we can review the order and available tracking information.

If a parcel is marked as delivered but you cannot locate it, we may ask you to check with household members, reception staff, or the carrier, where appropriate.

If your order contains the wrong item or an item is missing, contact us with your order number and a description of the issue. Photographs may be helpful when the goods received differ from the order.

We will investigate the circumstances and work toward an appropriate resolution in accordance with our obligations and applicable consumer protection law.

Where the law makes us responsible for delivery, that responsibility is not transferred to the customer merely because a third-party carrier is involved.

10. Customs Duties and Import Taxes

For orders delivered internationally, customs duties, import taxes, or other charges may apply depending on the destination and the applicable local rules.

Where such charges are not included in the checkout total, they may be assessed by the relevant authorities or carrier.

Before placing an international order, customers should review the import requirements that apply in their destination country.

We will provide information about applicable charges at checkout where available. We will not represent customs charges as included unless the relevant shipping arrangement confirms that they are included.

11. Changes and Cancellations Before Dispatch

If you need to change or cancel an order, please contact us promptly at payment@richardsstyle.org.

We will make reasonable efforts to accommodate requests received before dispatch, but changes cannot be guaranteed once order processing or fulfillment has progressed.

If your order has already been dispatched, you may need to follow the applicable cancellation or returns procedure.

Any cancellation, refund, or delivery-related remedy will be handled in accordance with our published policies and applicable law.

12. Delivery Responsibility

We take reasonable steps to arrange delivery using the shipping services available for each order.

Where required by applicable consumer law, we remain responsible for ensuring that goods are delivered within the agreed timeframe or the legally required period.

Unless otherwise agreed with the customer in accordance with applicable law, the risk of loss or damage to goods generally remains with us until the customer, or a person designated by the customer other than the carrier, takes physical possession of the goods.

Nothing in this policy limits any statutory rights concerning non-delivery, delayed delivery, damaged goods, or incorrect orders.

13. Contact Information

If you have questions about shipping, delivery estimates, tracking details, or a delayed order, please contact our customer service team.

Company Name: RICHARDS STYLE LTD

Business Address: 45 Salisbury Road, Great Yarmouth, Norfolk, United Kingdom, NR30 4LH

Website: https://richardsstyle.org

Email: payment@richardsstyle.org

Telephone: +44 7462023180

To help us assist you efficiently, please include your order number in shipping-related enquiries.

Richards Style aims to keep customers informed throughout the delivery process and to handle shipping enquiries fairly, transparently, and in accordance with applicable consumer protection requirements.